Shipping policy

If your package is lost in transit please email us at bluecoveboutique@gmail.com so we can file a claim for the missing package. Once the investigation is complete and your package cannot be located we will reship your items and if they are sold out we will issue you a store credit for your order. All USPS mail must be in transit for 15 days before we can file a claim for the missing parcel.

Please note we are not responsible for stolen packages. If the shipping carrier confirms delivery we won’t be able to issue store credit. Please contact the carrier regarding your package if it was stolen. We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time. 

USPS 1-800-275-8777

UPS 1-800-742-5877